---
title: "Abhishek Yadav - Project Manager in Mumbai | Tal"
description: "Meet Abhishek Yadav, Project Manager at Beetel Tele Tech Limited based in Mumbai."
image: "https://tal.club/meet/abhishek-183/share-image"
---

# Abhishek Yadav on Tal

## Headline

Project Manager at Beetel Tele Tech Limited

## About

A commerce graduate from Mumbai University, India, with a Bachelor of Commerce degree, I currently serve as an Assistant Manager at Reliance Jio\. My core competencies include team management, technical troubleshooting, and employee training, which I utilize to optimize service operations and enhance customer experiences\. At Reliance Jio, I collaborate with teams to improve performance and achieve service\-level agreements through continuous process enhancements\. My focus on teamwork and training fosters a culture of growth and innovation, aligning with organizational goals and delivering impactful outcomes\.

## Location

Mumbai

## Work experience

Project Manager at Beetel Tele Tech Limited, Feb 2026 \- Present · 7 mos, Mumbai, CPE Recovery & Reverse Logistics Project \| Beetel Teletech Ltd\. Managed end\-to\-end CPE recovery operations across the West region, including ONT, STB, IPTV and AirFiber devices\. Led ASP/partner network management, lead allocation, pincode mapping, manpower planning, pickup performance, MIS, SLA tracking, escalations and process improvement\. Focused on improving recovery efficiency, partner productivity, customer experience and operational cost optimization\.

Assistant Manager at Reliance Jio, Aug 2021 \- Feb 2026 · 4 yrs 7 mos, Mumbai, • Managed end\-to\-end area service operations and after\-sales activities for Reliance Jio\. • Led a team of service engineers, technicians, and partners to enhance service productivity\. • Improved SLA, TAT, and CSAT through effective monitoring and performance management\. • Resolved customer escalations and critical service issues within defined timelines\.

Senior Customer Service Representative at Reliance Jio Infocomm Limited, Dec 2017 \- Aug 2021 · 3 yrs 9 mos, Mumbai Metropolitan Region, Service Coordinator \| Field Service Operations \| Technician & Partner Coordination \| SLA & TAT Management \| Customer Escalation \| MIS & Reporting \| CSAT \| Process Improvement

## Education

Bachelor of Commerce \- BCom, Accounting, University of Mumbai

[View the original profile](https://tal.club/meet/abhishek-183)

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