Abhishek Chand profile photo 1 on Tal

Abhishek Chand

Senior Representative at Concentrix

Gurugram

2+ years of work experience

Concentrix
Jul 20232 yrs 4 mosOct 2025

Gurugram, Haryana, India

Detail-oriented and customer-focused professional with 2+ years of experience in document verification, fraud detection, and customer service operations. Proven ability to identify forged, altered, and counterfeit documents with precision and accuracy. Analysts often work under strict Service Level Agreements (SLAs) and must make accurate, high-stakes decisions rapidly to freeze accounts or release funds. Skilled in cross-functional collaboration, mentoring junior team members, and leveraging CRM tools to deliver high-quality outcomes. Holds a Digital Marketing with AI certification, adding a data-driven dimension to operational expertise

Education

Internshala Trainings

Complete Digital Marketing Certification Course, Complete Digital Marketing

Internshala Trainings

20262026
Delhi University

b.com (hons)

Delhi University

20223 yrs2025

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Headline

Senior Representative at Concentrix

Location

Gurugram

Work experience

Senior Representative at Concentrix, Jul 2023 - Oct 2025 · 2 yrs 4 mos, Gurugram, Haryana, India, Detail-oriented and customer-focused professional with 2+ years of experience in document verification, fraud detection, and customer service operations. Proven ability to identify forged, altered, and counterfeit documents with precision and accuracy. Analysts often work under strict Service Level Agreements (SLAs) and must make accurate, high-stakes decisions rapidly to freeze accounts or release funds. Skilled in cross-functional collaboration, mentoring junior team members, and leveraging CRM tools to deliver high-quality outcomes. Holds a Digital Marketing with AI certification, adding a data-driven dimension to operational expertise

Education

Complete Digital Marketing Certification Course, Complete Digital Marketing, Internshala Trainings

b.com (hons), Delhi University

Abhishek Chand - Senior Representative in Gurugram | Tal