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Abhishek Kumar

Senior Operation Logistics Executive @ Industrybuying.com | Inventory Optimization, RTO Management

Delhi

7+ years of work experience

Industrybuying.com
Jul 20224 yrs 1 moPresent

India

Roles & Responsibilities- * Oversee the entire logistics process from the first mile to the last mile, ensuring smooth and efficient transportation of goods. * Analyze and manage RTO performance metrics, implementing strategies to minimize returns and enhance customer satisfaction. * Manage relationships with multiple LSPs, ensuring they meet performance standards and contractual obligations. * Address and resolve any pending issues with LSPs to ensure timely delivery and avoid delays. * Organize and coordinate pickups from sellers and warehouses, ensuring adherence to schedules and optimizing routes for efficiency. * Conduct regular performance reviews of logistics operations, generating reports and providing insights to improve operational efficiency. * Develop and implement logistics strategies to optimize the supply chain, reduce costs, and improve service levels. * Ensure all logistics operations comply with company policies, industry standards, and legal regulations. * Oversee inventory levels and coordinate with warehouse teams to ensure accurate and efficient stock management. * Identify areas for process improvement within the logistics operations and lead initiatives to implement best practices and innovative solutions.
IB MonotaRO Private Limited
Jul 20224 yrs 1 moPresent

Oversee the entire logistics process from the first mile to the last mile, ensuring smooth and efficient transportation of goods. Analyze and manage RTO performance metrics, implementing strategies to minimize returns and enhance customer satisfaction. Manage relationships with multiple LSPs, ensuring they meet performance standards and contractual obligations. Address and resolve any pending issues with LSPs to ensure timely delivery and avoid delays. Organize and coordinate pickups from sellers and warehouses, ensuring adherence to schedules and optimizing routes for efficiency. Conduct regular performance reviews of logistics operations, generating reports and providing insights to improve operational efficiency. Develop and implement logistics strategies to optimize the supply chain, reduce costs, and improve service levels. Ensure all logistics operations comply with company policies, industry standards, and legal regulations. Oversee inventory levels and coordinate with warehouse teams to ensure accurate and efficient stock management. Identify areas for process improvement within the logistics operations and lead initiatives to implement best practices and innovative solutions.
Rashmi Infotech
Apr 20193 yrs 2 mosMay 2022

Managed and processed a high volume of calls, averaging over 80 calls daily, utilizing a call management system and web-based communication tools to ensure accurate and efficient call verification. Enhanced the efficiency of the call management database by proactively updating and modifying contact information, contributing to improved data accuracy and streamlined communication. Played a key role in training new employees, imparting knowledge and skills necessary to execute an effective call screening process, resulting in a more proficient and cohesive team. Upheld and maintained the highest standards of quality in call verification and processing, ensuring consistent adherence to established protocols and standards within the department. Contributed to continuous process improvement efforts by identifying opportunities to optimize call screening procedures and sharing insights that positively impacted overall operational efficiency.

Education

B.sc

Jai Prakash University

Rajendra College, Chapra

Bachelor of Science, Chemistry

Rajendra College, Chapra

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Headline

Senior Operation Logistics Executive @ Industrybuying.com | Inventory Optimization, RTO Management

About

Senior Operation Logistics Executive at Industrybuying.com with a Bachelor of Science in Chemistry from Jai Prakash University. Currently managing comprehensive logistics operations, including first-mile pickups, last-mile deliveries, and vendor coordination. Skilled in RTO management, inventory optimization, and cross-functional team leadership. Dedicated to enhancing operational efficiency and fostering seamless logistics processes to meet organizational objectives.

Location

Delhi

Work experience

Senior Operation Logistics Executive at Industrybuying.com, Jul 2022 - Present · 4 yrs 1 mo, India, Roles & Responsibilities- * Oversee the entire logistics process from the first mile to the last mile, ensuring smooth and efficient transportation of goods. * Analyze and manage RTO performance metrics, implementing strategies to minimize returns and enhance customer satisfaction. * Manage relationships with multiple LSPs, ensuring they meet performance standards and contractual obligations. * Address and resolve any pending issues with LSPs to ensure timely delivery and avoid delays. * Organize and coordinate pickups from sellers and warehouses, ensuring adherence to schedules and optimizing routes for efficiency. * Conduct regular performance reviews of logistics operations, generating reports and providing insights to improve operational efficiency. * Develop and implement logistics strategies to optimize the supply chain, reduce costs, and improve service levels. * Ensure all logistics operations comply with company policies, industry standards, and legal regulations. * Oversee inventory levels and coordinate with warehouse teams to ensure accurate and efficient stock management. * Identify areas for process improvement within the logistics operations and lead initiatives to implement best practices and innovative solutions.

Logistics Executive at IB MonotaRO Private Limited, Jul 2022 - Present · 4 yrs 1 mo, Oversee the entire logistics process from the first mile to the last mile, ensuring smooth and efficient transportation of goods. Analyze and manage RTO performance metrics, implementing strategies to minimize returns and enhance customer satisfaction. Manage relationships with multiple LSPs, ensuring they meet performance standards and contractual obligations. Address and resolve any pending issues with LSPs to ensure timely delivery and avoid delays. Organize and coordinate pickups from sellers and warehouses, ensuring adherence to schedules and optimizing routes for efficiency. Conduct regular performance reviews of logistics operations, generating reports and providing insights to improve operational efficiency. Develop and implement logistics strategies to optimize the supply chain, reduce costs, and improve service levels. Ensure all logistics operations comply with company policies, industry standards, and legal regulations. Oversee inventory levels and coordinate with warehouse teams to ensure accurate and efficient stock management. Identify areas for process improvement within the logistics operations and lead initiatives to implement best practices and innovative solutions.

Calls verifier at Rashmi Infotech, Apr 2019 - May 2022 · 3 yrs 2 mos, Managed and processed a high volume of calls, averaging over 80 calls daily, utilizing a call management system and web-based communication tools to ensure accurate and efficient call verification. Enhanced the efficiency of the call management database by proactively updating and modifying contact information, contributing to improved data accuracy and streamlined communication. Played a key role in training new employees, imparting knowledge and skills necessary to execute an effective call screening process, resulting in a more proficient and cohesive team. Upheld and maintained the highest standards of quality in call verification and processing, ensuring consistent adherence to established protocols and standards within the department. Contributed to continuous process improvement efforts by identifying opportunities to optimize call screening procedures and sharing insights that positively impacted overall operational efficiency.

Education

B.sc, Jai Prakash University

Bachelor of Science, Chemistry, Rajendra College, Chapra