Headline

D365 CRM Developer | Software Engineer | MBA in Operations & IT | Driving Tech-Enabled Business Solutions

About

I’m a D365 CRM Developer at TecTree with an MBA in Operations & IT and a background in software engineering and finance. My career journey has allowed me to bridge technology and business strategy, helping organizations implement scalable CRM solutions and make data-driven decisions. At TecTree, I specialize in Microsoft Dynamics 365 CRM development—customizing, configuring, and integrating CRM solutions that align with client needs and streamline business processes. My MBA gave me a strong foundation in business intelligence, data analytics, and Lean Six Sigma, while my finance internship at Reliance Securities sharpened my skills in financial modeling and portfolio analysis. Previously, as a Software Engineer at APV Technologies, I modernized applications, optimized codebases, and collaborated on full-cycle software development. My early internship with BSNL introduced me to network systems and infrastructure design, giving me a well-rounded technical base. I am passionate about leveraging CRM, data analytics, and technology to solve business challenges—whether through digital transformation, process optimization, or customer engagement solutions. 📩 Always open to connecting with professionals in CRM consulting, business technology, and digital strategy.

Location

Bengaluru

Work experience

Associate Consultant at TecTree, Jun 2025 - Present · 1 yr, Noida, Uttar Pradesh, India, 1. Develop and customize Microsoft Dynamics 365 CRM solutions tailored to client requirements. 2. Configure and implement CRM functionalities to align with business processes. 3. Collaborate with clients to gather requirements and translate them into technical solutions. 4. Design workflows, entities, and plugins to enhance CRM usability and efficiency. 5. Integrate Dynamics 365 CRM with other enterprise systems to ensure seamless operations.

Portfolio Management Intern at Reliance Securities (Reliance Money) Limited, May 2024 - Jul 2024 · 3 mos, Lucknow, Uttar Pradesh, India, 1. Conducted an in-depth study of Modern Portfolio Theory (MPT) to optimize investment portfolios by balancing risk and return. 2. Analyzed the application of the Capital Asset Pricing Model (CAPM) to evaluate and price investment risk effectively. 3. Explored the Efficient Market Hypothesis (EMH) to assess market efficiency and its implications for portfolio management strategies. 4. Gained hands-on experience with financial models to support data-driven investment decision-making.

Software Engineer at APV Technologies Private Limited, Sep 2021 - Aug 2022 · 1 yr, Lucknow, Uttar Pradesh, India, 1. Collaborated with project managers to define ambitious yet realistic coding milestones for pre-release software projects. 2. Updated legacy codebases to meet modern development standards, enhancing functionality.

Network Intern at BSNL, May 2019 - Jun 2019 · 2 mos, Lucknow, Uttar Pradesh, India, 1. Analyzed, designed, tested, and evaluated network systems, including LANs, WANs, internet, intranet, and other data communication systems. 2. Performed network modeling, analysis, and planning to ensure effective communication infrastructure.

Education

Master of Business Administration - MBA, Operations and IT, Amity University Lucknow Campus

Bachelor of Computer Science, Srm University