Headline

Senior Product Manager| B2B SaaS | InsurTech & Fintech | Expense & Workflow Products | 10+ Yrs | Powerful Business Solutions | Listener

About

I'm a B2B SaaS Product Manager with 12+ years of experience building expense, workflow, and insurance products for SMB and enterprise markets across the UK and US. At ExpenseOnDemand, I led product for seven years — owning the full roadmap for UK SMB expense workflows, launching pricing innovations like Pay As You Go during COVID, and scaling the platform through deep integrations and customer-driven iteration. At Zinnia, I'm driving product strategy in the InsurTech space — working across onboarding and core platform experiences to reduce friction and improve policyholder outcomes. Alongside my full-time role, I independently built and launched Expense Hub (expensehub.io) — an AI first expense management SaaS targeting UK and US SMBs — owning everything from product and AI features to SEO, paid ads, and CRM. I hold an Executive Education certification in Product Management from ISB, and I'm a certified PSPO (Scrum.org) and ECBA (IIBA). Open to senior IC Product Manager and founding-team PM roles where I can own strategy, drive outcomes, and build from conviction

Location

Greater Bengaluru Area

AI stack

antigravity

claude code

claude

kiro

notion

openai

Work experience

Product Manager II at Zinnia, Jan 2025 - Present · 1 yr 8 mos, • Co-create and evangelize product vision, strategy, and roadmap for an enterprise Case Management platform handling 100K+ monthly workflows; align product objectives with business goals in close partnership with engineering, design, operations, and compliance leadership. • Define KPIs and measure outcomes to drive value and viability — designed Default Case MVP to automate non-standard transactions, reducing turnaround time by 90% via event-driven workflows with SLA tracking and auditability. • Drive continuous user engagement through structured interviews, workflow shadowing, and direct client interactions; translated insights into the Activity Feed transparency layer that reduced inbound status enquiries by 35% and improved client trust scores. • Drove a complex multi-team initiative to onboard one of the largest US life insurance carriers — led API and event-driven integration (RESTful, Kafka), aligning engineering, operations, and compliance through ambiguous scoping and execution. • Remove obstacles for empowered teams and promote outcomes-over-output thinking; mentor PMs and product-adjacent leads on prioritization, evidence-based decisions, and customer-centric problem framing.

Product Team Lead at ExpenseOnDemand, Jan 2022 - Dec 2024 · 3 yrs, New Delhi, Delhi, India, • As sole Product Manager, owned end-to-end value and viability for a B2B SaaS — vision, strategy, monetization, and outcomes; scaled the platform from 0→1 to $1M+ ARR with 31% CAGR across UK, US, and APAC, hitting a 7-year revenue goal in 4 years. • Built and mentored a 30+ member empowered, cross-functional team (engineering, design, QA, product-adjacent leads); coached PMs and BAs on prioritization, evidence-based thinking, and customer-centric problem framing; established small focused pods to deliver outcomes over output. • Practiced lean product management with rapid, inexpensive experimentation — prototyped MVPs in Bubble.io and sketched flows in Figma to validate ideas cheaply before engineering commit; achieved 2x success rate on launches through evidence-based prioritization. • Defined and measured KPIs across the customer lifecycle — ARR, CAGR, CAC, upsell, time-to-value; converted 2 of 3 AI initiatives into chargeable services with 60% upsell; onboarded 60+ customers in two years with CAC under 50% of other channels. • Shipped an AI-powered automation suite on OpenAI, Azure AI, and Document AI — Receipt OCR, Fraud Detection, AI Auto-Approval, Duplicate Checker; cut manual reconciliation and reimbursement cycle by 40% each. • Owned API integrations and vendor strategy across Plaid, Xero, and QuickBooks — cut reconciliation cycles by 40% and monthly close by 12 days; managed senior vendor relationships end-to-end. • Engaged users and customers continuously with finance, ops, and admin personas across 60+ customers; represented the product in demos and advisory calls — drove G2 to 4.5+ and Gartner to 4.7+ via closed-loop research into the roadmap.

Product Manager at ExpenseOnDemand, Jan 2018 - Dec 2021 · 4 yrs

Associate Product Manager at Exzeo, Oct 2016 - Jan 2018 · 1 yr 4 mos, Noida, Uttar Pradesh, India

Software QA Engineer at Exzeo, Jan 2016 - Oct 2016 · 10 mos, Noida

Test Engineer at GlobalLogic, Apr 2015 - Jan 2016 · 10 mos

Asst. Test Engineer at GlobalLogic, Sep 2013 - Mar 2015 · 1 yr 7 mos

Education

rajasthan technical university

Bachelor of Technology (BTech), Computer Science, Shankara Institute of Technology