Headline

Ex AI Engineer @tickadoo | AI & ML @MIT Manipal

About

I build AI systems that ship to production and solve real business problems. My work sits at the intersection of conversational AI, agentic systems, and intelligent automation. I design and deploy production AI agents that handle complex workflows autonomously, from customer-facing concierge bots on WhatsApp and voice (ElevenLabs) to multi-step agentic pipelines that replace entire manual processes end-to-end. What I care about: building AI that creates measurable outcomes, not demos. Every system I build runs in production with real users, real data, and real business impact. I've seen AI-driven workflows scale operations by orders of magnitude and I'm motivated by that kind of leverage. I also work with external clients as an AI consultant, helping businesses scope, architect, and deploy agent-based solutions across different industries.

Location

Bengaluru

AI stack

anthropic apis

claude

elevenlabs

gemini

github copilot

n8n

Work experience

AI & Automation Engineer at tickadoo, Jan 2025 - Jul 2026 · 1 yr 7 mos, Prague, Czechia, Worked directly with the founding team (CEO, COO, CTO) to design, build, and deploy tickadoo's AI and automation infrastructure from the ground up. ▸ Conversational AI & Customer Service Automation: Built a WhatsApp AI Concierge that automates customer support end-to-end, handling real-time ticket inventory, dynamic pricing, availability queries, and support resolution, significantly reducing manual workload and response times. Built an ElevenLabs Voice AI Concierge using RAG pipelines and vector datasets, giving customers a natural-language voice interface for instant answers. ▸ Agentic AI Systems: Integrated Claude, Gemini, and OpenAI APIs across multiple production bots (customer support, SEO, ad-copy, partner communications). Built autonomous agents handling multi-step workflows without human intervention, including a Query Bot that fetches data, drafts emails, sends them, parses responses, and resolves queries autonomously. ▸ Automation & Data Pipelines: Designed automated workflow orchestrations connecting AI models, databases, and messaging APIs. Built automated product pipelines generating 12,000+ products. Engineered live revenue and profit tracking with Slack-integrated dashboards for real-time financial visibility. ▸ Content & Growth: AI-powered SEO content pipelines, automated blog workflows, marketing data automation, and Meta Business Suite integration for WhatsApp Business API. AI systems helped scale the platform from 5 cities to 700+ cities without proportional headcount growth.

CEO and Co-Founder at GetHelp.AI, Aug 2024 - Sep 2025 · 1 yr 2 mos, Bengaluru, Karnataka, India

AI Intern Founders Office at Pazo, May 2024 - Jul 2024 · 3 mos, Hybrid

Intern at Niveus Solutions, Jul 2023 - Jul 2023 · 1 mo, Remote

Public relations MC at Leaders of Tomorrow, Manipal, Nov 2021 - Mar 2023 · 1 yr 5 mos

Member: TEAM MUN at Leaders of Tomorrow, Manipal, Nov 2021 - Mar 2023 · 1 yr 5 mos

Education

Bachelor of Technology - BTech, Artificial Intelligence and Machine Learning, Manipal institute of technology

High School Diploma, The PSBB Millennium School