Headline

Pharma Consulting & Engagement lead, Omnichannel, Commercial Analytics & Reporting, Data Science, GenAI, ML, NBE, Brand Performance, Customer Activation, Sales Force Effectiveness at Eli Lilly, Ex-MSD, Ex- Novartis

About

Pharmaceutical Consulting Professional | Engagement Lead | Data-Driven Decision Making | Omnichannel Engagement | Commercial Analytics | GenAI | Machine Learning| Chatbot| Visualization | Reporting | ETL | Next Best Action | Next Best Engagement | Experienced pharmaceutical consulting professional with over 12 years of expertise in leveraging data to drive business decisions. Specializing in Omnichannel Engagement and Next Best Action/Engagement strategies for Commercial and Medical teams across US, Europe, Japan, China, and EEMEA regions. Expertise includes Campaign Performance, Customer Activation, and Commercial Analytics. Proficient in data visualization, ETL processes, and business intelligence tools including QlikView, Qlik Sense, Power BI, Zaidyn and Tableau. Demonstrated ability to manage key stakeholders and vendors to deliver data-driven business proposals that meet key performance indicators (KPIs), using various datasets such as Veeva, GA5, IQVIA, ATU, Sales, Claims, APLD, and local country data. US B1/B2 VISA holder Key Skills: Omnichannel Engagement Next Best Action/Engagement Strategies Commercial and Medical Analytics Data Visualization & ETL QlikView, Qlik Sense, Power BI, Tableau Campaign Performance & Customer Activation Stakeholder & Vendor Management Business Intelligence & Data Analysis Veeva, GA5, IQVIA, ATU, Sales, Claims, APLD Data

Location

Bengaluru

AI stack

claude

gemini

hugging face

claudecode

huggingface

Microsoft Copilot

Work experience

Senior Consultant at Eli Lilly, Oct 2024 - Present · 2 yrs 1 mo, Specialize in implementing omnichannel engagement strategies across diverse global markets, including Japan, China, EU5, and the Middle East.

Consultant-Omnichannel at Eli Lilly, Oct 2024 - Feb 2025 · 5 mos, Specialize in implementing omnichannel engagement strategies across diverse global markets, including Japan, China, EU5, and the Middle East. My expertise lies in leveraging GenAI, business rules, statistical methods, and AI/ML-driven use cases to empower field teams with actionable insights for Dynamic Targeting, Rep Co pilot, Next Best Action (NBA) and Next Best Engagement (NBE) By utilizing state-of-the-art tools, I craft personalized experiences for customers, ensuring the right channel and content are used to maximize engagement. My work focuses on driving customer-centric approaches, aligning technological innovation with business objectives, and delivering measurable outcomes across regions.

Manager 2 ( Omnichannel Engagement, Advanced analytics and Next best Action ) at MSD, Jun 2024 - Oct 2024 · 5 mos, Pune District, Omnichannel, Customer Activation and Next Best Action. ll

Manager at MSD, Jan 2023 - May 2024 · 1 yr 5 mos, Pune, Leading the charge in Visualization Solutions for Merck, focusing on advanced analytics platforms. Key collaborator with global partners across major regions including the US, EU, EEMEA, SER, in pioneering solutions such as Next Best Engagement, Omnichannel Analytics,Field Force Effectiveness,Commercial Solutions, ATU and more.

Manager at Novartis, Apr 2022 - Jan 2023 · 10 mos, Hyderabad, Telangana, India, Oversaw and steered the complete project lifecycle, ensuring timely updates and adherence to project goals. Strategically managed project scope and dependencies to align with organizational objectives. Proactively identified and addressed potential risks and issues, ensuring project delivery within the stipulated time, cost, and quality standards

Senior Analyst at Novartis, Nov 2019 - Apr 2022 · 2 yrs 6 mos, Hyderabad Area, India, Developed comprehensive end-to-end analytics solutions using Qliksense and ETL tools, catering to global markets including the US, Japan, Europe, and Korea. Engaged in key areas such as Field Force Operations, Market Analysis, Finance, and Environmental Sustainability

Consultant at Capgemini, Jul 2019 - Nov 2019 · 5 mos, Gurgaon, India, Qlikview and Qliksense Project implementations for leading clients in Pharma ,Finance , Retail and Automobile sector.

Associate Consultant at Capgemini, Jan 2017 - Jun 2019 · 2 yrs 6 mos, Gurgaon, Haryana, India, Focused on QlikView/Qliksense development for an NBFC client, enhancing financial dashboards and analytics. Revamped Management P&L dashboard for better financial transparency. Elevated cost allocation processes for FY 18-19, improving financial accuracy across products. Streamlined the distribution of expenses, aligning financial reporting with manpower allocation. Optimized data processing tasks, significantly reducing manual workload

Business Development Manager at Winspire Solutions, Nov 2016 - Jan 2017 · 3 mos, Spearheaded the revenue generation strategies for ERP and BI products across the Mumbai region.

Education

BTECH ECE, QLIKVIEW,BUSINESS INTELLIGENCE,ANALYST, GNMPS

Bachelor of Technology (BTech), Electrical, Electronic and Communications Engineering Technology/Technician, IEET BADDI