Headline

AI Product Manager @ VMock | Building 0→1 GenAI products | B2B SaAS | IIM Bangalore ’26 | Ex-PwC (PPO), Cognizant

About

I build AI products. At VMock, I'm the Product Manager behind our GenAI initiatives - owning the full lifecycle from problem discovery and PRDs to AI architecture, prompt design, and shipped product. Most recently, I rebuilt one of our flagship AI products from scratch - a multi-agent system with TTS/STT pipelines, prompt-optimized agents, and a redesigned UX. I work directly with the CEO and senior leadership on product direction, and across engineering, design, and capability teams to ship. Before VMock, I interned at PwC India's Digital Transformation practice and earned a Pre-Placement Offer (1 of 5 from 13 interns). My work sat at the intersection of healthcare and AI: I deployed a RAG-based CoPilot agent on 10K+ documents, led 30+ GenAI test cycles across 11+ use cases, and modernised a discharge flow that cut TAT by 40%. Before my MBA, 2 years at Cognizant as an SRE Engineer gave me the technical instinct I rely on every day as a PM sitting between engineering, design, and leadership. Open to AI Product Manager conversations → piyusha801@gmail.com

Location

Gurugram

AI stack

antigravity

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Work experience

Product Manager at VMock, Apr 2026 - Present · 5 mos, Gurugram, Haryana, India, Building Al products that help institutions and learners succeed at scale. • Currently Working on 0→1 development of a new GenAI product;, multi-agent system with TTS/STT streaming pipeline, designed and optimized prompts across agents, and partnered with engineering and design from wireframes through working prototype. • Own the AI architecture and prompt engineering layer for GenAI initiatives driving multi-agent orchestration, prompt optimization for output quality, and evaluation criteria for agent responses. • Work directly with the CEO and senior leadership on product direction, priorities, and trade-offs translating ambiguous business problems into clear, shippable AI roadmaps. • Drive cross-functional alignment across engineering, design, and capabilities teams owning the full lifecycle from user research and problem discovery to PRDs, specs, timelines, and delivery. • Triaged 25+ bugs with engineering on existing AI products and analyzed 3 months of JIRA ticket history on the resume editor to surface high-priority enhancement opportunities.

Digital Strategy Intern, Advisory at PwC India, Apr 2025 - May 2025 · 2 mos, Gurugram, Haryana, India, Digital Transformation for Healthcare Client • Deployed a RAG-based CoPilot AI agent on 10K+ documents, cutting data lookup time and saving 15+ hours per month across the operations team. • Led 30+ GenAI test cycles across 11+ use cases, diagnosing retrieval failures and fixing them through prompt engineering iterations that delivered a 25% lift in response accuracy. • Modernised the OP/IP discharge flow for the client, coordinating 8+ stakeholders and AI-enabling 5+ process steps to cut discharge turnaround time by 40%. • Authored a 20+ page RFP, evaluated 4+ kiosk vendors, and finalised a technology solution that improved patient queue flow by 30%. • Earned a Pre-Placement Offer based on engagement impact: 1 of 5 conversions from a cohort of 13 interns.

Site Reliability Engineer at Cognizant, Sep 2021 - Jun 2023 · 1 yr 10 mos, India, • Owned operations and reliability for 200+ application servers, 50+ application deployments, and quarterly patching cycles, maintaining 99.5%+ uptime across the platform. • Led the transition of 4+ applications into a new SRE operating model, partnering with engineering and business stakeholders to improve operations support by 15% and save $10K+ annually. • Identified recurring failure patterns across 15+ critical incidents, drove root-cause fixes, and engineered 5+ monitoring dashboards that cut problem volume by 40% and saved 200+ engineering hours per year. • Built automations and SOPs that reduced manual toil by 30% across 3+ teams, mentoring junior engineers on tooling setup and saving 100+ hours of recurring work.

EAS Intern at Cognizant, Jan 2021 - Jun 2021 · 6 mos, India, • Built a chatbot using AWS Lex with automated responses for 50+ predefined queries, improving response precision by 20%. • Redesigned and tested 25+ automated IVR call flows, improving end-user interaction by 20% and saving ₹40K+ annually.

Business Development Intern at Learn Mojos, Aug 2020 - Oct 2020 · 3 mos, Bihar, India, • Analyzed 15+ past ad campaigns and 10+ performance metrics to shape new campaign strategy, improving new campaign reach by 20%. • Launched Instagram ad campaigns across 8+ products and 10+ customer segments, lifting brand visibility by 20% and sales by 15%.

Education

Master of Business Administration - MBA, Indian Institute of Management Bangalore

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Vellore Institute of Technology