---
title: "Abhinav Kumar Singh - Lead Product Manager in Greater Bengaluru Area | Tal"
description: "Meet Abhinav Kumar Singh, Lead Product Manager @ JFL (Dominos) | Building AI-Driven Payment Platforms for 40M+ Users | Ex-SIXT based in Greater Bengaluru Area. AI stack includes anthropic apis, claude code, and claude."
image: "https://tal.club/meet/abhinav-kumar-11/share-image"
---

# Abhinav Kumar Singh on Tal

## Headline

Lead Product Manager @ JFL \(Dominos\) \| Building AI\-Driven Payment Platforms for 40M\+ Users \| Ex\-SIXT

## About

Results\-oriented Product Leader specializing in building high\-scale, AI\-driven payment and monetization platforms\. With extensive experience across e\-commerce, mobility, and fintech, I excel at bridging the gap between deep technical architecture and consumer psychology to deliver measurable P&L impact\. My expertise spans payment orchestration, complex marketplace ecosystems, and GTM strategy for products serving millions of users\. I am a hands\-on builder who balances rigorous technical governance with a focus on conversion, retention, and scalable platform growth\.

## Location

Greater Bengaluru Area

## AI stack

anthropic apis

claude code

claude

codex

gemini

openai

## Work experience

Lead Product Manager at Jubilant FoodWorks Ltd\., Apr 2022 \- Present · 4 yrs 4 mos, Bengaluru, I lead the product vision for the Unified Payments & Checkout Platform, a multi\-tenant ecosystem serving 3\+ global brands \(Domino’s, Popeyes, Hong’s Kitchen\)\. My role involves balancing aggressive business growth with the long\-term resiliency of our internal platform infrastructure\. Key Contributions: Platform Orchestration & Scale: Managed the transition from legacy systems to a modular, API\-first architecture handling 40 Million\+ monthly users\. Maintained 99\.9% uptime during 10x traffic spikes \(IPL/New Year peaks\) through fault\-tolerant design\. AI\-Driven Revenue Impact: Pioneered an AI/ML intelligent routing engine for transaction orchestration\. This reduced friction and optimized gateway switching, delivering a ₹30 Crore annualized revenue increment through improved authorization rates\. Strategic GTM Acceleration: Reduced brand and regional onboarding time by 40% by designing standardized integration contracts and a decoupled frontend\-backend architecture\. Checkout UX & Conversion: Transformed a fragmented, 40\-option payment interface into a dynamic, CMS\-driven checkout experience\. Implemented dynamic visibility rules \(UPI apps, Card\-on\-File tokenization\) to radically reduce cognitive load and drop\-offs\. Global Expansion: Directed the end\-to\-end product roadmap for digital payments across India, Sri Lanka and Bangladesh, ensuring the platform remains agnostic to regional payment rails\. Architecture Governance: Act as the primary Product stakeholder in Technical Design sessions\. I guide the architectural flow to ensure backend decisions—such as micro\-services communication and database schemas—prioritize conversion and low\-latency user experiences\.

Senior Product Manager at SIXT Research & Development India, Jan 2021 \- Mar 2022 · 1 yr 3 mos, Bengaluru, Owned the global consumer booking experience and B2B supply\-side ecosystem for SIXT Ride across mobile and web\. My focus was on scaling a frictionless, two\-sided marketplace while navigating the operational and regulatory complexities of international mobility across 100\+ countries\. Key Contributions: Global Marketplace & Revenue: Optimized multi\-geography booking flows and third\-party integrations, successfully unlocking $1\.5M in incremental revenue within a single month while ensuring a frictionless user journey\. B2B Supply\-Side Platform: Architected and launched a self\-service portal for global transport partners\. Automated complex onboarding and fleet inventory management, slashing manual operational overhead by 60% across multiple regulatory environments\. Consumer UX & Retention: Conceptualized and launched premium, high\-retention features \('On\-Time Pickup Guarantee', 'Favourite Driver'\)\. Leveraged data science and behavioral cohort analysis to shape product iterations that positioned SIXT Ride as the preferred choice for enterprise/B2B customers\. Algorithmic Matching & Operations: Partnered with data science and operations to optimize dynamic driver allocation and fleet availability, significantly improving vehicle utilization and reducing failed booking rates\.

Product Lead \- Renter Experience at Zoomcar, Oct 2019 \- Dec 2020 · 1 yr 3 mos, Bangalore, Led the consumer growth and monetization charter for Zoomcar's B2C platform, focusing on conversion funnel optimization, loyalty ecosystems, and complex inventory orchestration\. Key Contributions: Loyalty Wallet & Retention \(Z\-Points\): Architected and launched Zoomcar's virtual credit and loyalty ecosystem\. Managed the complex lifecycle of issuance, burn, and expiry, driving a 14% increase in repeat bookings through targeted incentive loops\. Checkout UX & Promotional Rule Engines: Overhauled the checkout and payment experience by optimizing discount redemption logic and promotional rule engines\. This UI/UX enhancement improved final conversion rates by 10% and boosted bottom\-line revenue by 3% through more efficient allocation of subsidies\. Dynamic Inventory Orchestration: Introduced real\-time booking extensions and streamlined physical inventory availability\. Bridged the gap between consumer demand and asset availability, reducing friction and increasing overall retention by 5%\. Growth & GTM Leadership: Led the Sales Growth product pod, cross\-functionally orchestrating the launch of 4 major consumer sales events that generated over ₹12 Crore in top\-line revenue\.

AVP \- Product at Tracxn, Oct 2018 \- Oct 2019 · 1 yr 1 mo, Bengaluru, Managed core product workflows for Tracxn’s B2B Deal Discovery SaaS, empowering global Venture Capital and Private Equity firms with data\-driven investment intelligence and market mapping\. Key Contributions: Growth & Frictionless Auth: Architected a passwordless authentication system and a personalized onboarding funnel\. This eliminated login friction for high\-value enterprise users, driving a 30% increase in successful sign\-ins\. AI\-Powered Search & Discovery: Spearheaded an AI\-driven 'Clone Discovery' engine\. Leveraged predictive modeling and data mapping to help global investors instantly identify analogous, high\-growth startups across emerging markets\. Two\-Sided Data Ecosystem: Built and scaled a founder\-facing data validation portal\. This established a secure, real\-time data pipeline allowing startups to manage their own metrics, ensuring high\-fidelity insights for the investor\-facing dashboard\.

Product Manager at CREO, Feb 2015 \- Aug 2018 · 3 yrs 7 mos, Bengaluru, Foundational Product Manager at CREO \(Acquired by Hike Messenger\), driving the 0\-to\-1 development of hardware\-software ecosystems and early monetization platforms for emerging markets\. Key Contributions: Telecom Infrastructure for the 'Next Billion': Spearheaded complex USSD infrastructure integrations with major telecom operators to power TOTAL OS\. Engineered low\-bandwidth, offline access to core services, solving critical connectivity constraints for emerging market users\. Early Fintech & API Ecosystems: Pioneered Hike’s first third\-party transactional and data API ecosystems\. Launched 'Utility Bills' with seamless payment gateway integration and 'Rail Info' for real\-time data, establishing the foundational architecture for platform monetization\. B2C Growth & AI Personalization: Conceptualized and scaled localized content platforms, leveraging early AI\-powered recommendation engines to drive user engagement and personalized content discovery \(memes/short videos\)\. Hardware\-Software GTM: Led community\-driven Go\-To\-Market strategies for Teewe \(media streaming hardware\) and the Mark 1 smartphone\. Bridged the hardware\-software gap by establishing tight user feedback loops, coordinating influencer campaigns, and orchestrating pan\-India launch events\.

Business Development Manager at Hike Messenger, Nov 2013 \- Jan 2015 · 1 y 2 mo, Gurgaon

Delivery Manager at Capillary Technologies, Jun 2012 \- Oct 2013 · 1 y 4 mo, Bangalore

## Education

B\.E \(Hons\.\), MSc\.\(Hons\.\), Chemical Engineering, Biological Science, Birla Institute of Technology and Science, Pilani

SSC, Maths, Computer Science, Little Flower School, Gorakhpur

[View the original profile](https://tal.club/meet/abhinav-kumar-11)

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