Headline

Associate Director @ Juspay | Enterprise Payments & GTM | Cross-Border & Recurring Payments Infrastructure | P&L Ownership

About

I build the payment infrastructure that moves money at scale - a $420M+/month recurring payment platform and a cross-border vertical I'm building from the ground up at Juspay. A decade across India's most complex payment rails. As Associate Director at Juspay, I own Go-to-market strategy, merchant acquisition, and the Payfac and sponsor-bank partnerships that make new rails possible - alongside P&L for our recurring payments platform serving digital lenders, NBFCs, insurers, and fintech clients. What I'm known for is turning payment partnerships into commercial outcomes. I've closed sponsor-bank and Payfac deals that broadened rail coverage, scaled 50+ enterprise accounts into meaningful new revenue, and lifted recurring debit success rates through UPI AutoPay and multi-rail optimization - all while keeping things audit-ready in an RBI- and NPCI-regulated environment. Earlier roles at PolicyBazaar, Accenture, and in fraud analytics for Citibank's card ecosystem gave me the product and data foundation underneath it all. I'm energized by the next chapter of cross-border payments and money movement - building the rails, partnerships, and platforms that let businesses move money faster and more reliably across borders. If you're working on that, I'd be glad to connect.

Location

Bengaluru

AI stack

antigravity

claude

lovable

manus

notebooklm

Firecrawl

Work experience

Associate Director - Payments & Enterprise Business at JUSPAY, Jan 2025 - Present · 1 yr 8 mos, Bengaluru, Karnataka, India, - Driving go-to-market strategy and partner pipeline development for Juspay's cross-border payments vertical, owning merchant strategy, Payfac partnerships, and onboarding across SaaS and e-commerce - Own P&L and ecosystem strategy for Juspay’s recurring payments platform processing $420M+ monthly transactions - Led enterprise client strategy and cross-functional teams across product, banking, and operations, expanding platform adoption across digital lenders, NBFCs, insurers, and fintech platforms - Built and closed sponsor-bank and Payfac partnerships to broaden rail coverage and accelerate enterprise onboarding - Designed multi-bank, multi-rail processing and settlement strategy, optimizing transaction success rates, reconciliation, and payment reliability at scale

Senior Manager - Payments & Enterprise Business at JUSPAY, Jan 2023 - Dec 2024 · 2 yrs, Bengaluru, Karnataka, India, - Led post-acquisition integration of the recurring payments platform across product, banking operations, finance, and compliance - Scaled 50+ enterprise accounts, delivering $300K+ in monthly new revenue through reliability uplift and funnel optimization - Expanded sponsor-bank partnerships to broaden payment rail coverage and strengthen processing infrastructure - Led GTM for the insurance vertical, driving 100% growth in enterprise client acquisition - Improved recurring payment reliability across Cards, UPI, and Net Banking, reducing churn 10% - Implemented RBI and NPCI-aligned compliance workflows, strengthening audit readiness and operational controls

Business & Product Manager at JUSPAY, Jul 2021 - Dec 2022 · 1 yr 6 mos, Bengaluru, Karnataka, India, - Improved recurring debit success rates 10% across UPI AutoPay through Auto Retry adoption across 20+ enterprises - Drove enterprise adoption across the insurance vertical, doubling enterprise acquisition through targeted GTM strategy - Coordinated cross-functional execution across product, engineering, compliance, and operations teams

Product Manager at PolicyBazaar.com, Jul 2018 - Jun 2021 · 3 yrs, Gurgaon, Haryana, India, PolicyBazaar is a Softbank-backed Indian insurance aggregator and a global financial technology firm. Managed the product strategy of insurance and investment products for the e-commerce company. - Owned the product roadmap for 30+ insurance and investment products, from inception to launch - Reduced policy issuance time 35% by redesigning processing flows across insurers - Increased average revenue per account (ARPA) 1.2x through strategic product bundling - Improved KYC document collection rate 40% by revamping the customer journey UX - Led two agile teams (20+ engineers, QA, design) across all phases of delivery

Product Owner at Accenture, Jul 2017 - Jun 2018 · 1 yr, Hyderabad, Telangana, India, Managed a cloud-based enterprise product for client Microsoft. This web-based catalogue is used by Microsoft sales representative and account managers for searching service offerings offered by Microsoft - Executed the backlog of the product - used by more than 15k users with an average of 80k search requests per day - Moderated scrum meetings, performance and integration team meetings, issue resolution - Defined all aspects of projects and programs including technical requirement collection, sprint planning, unit testing and coordinating all efforts to scope, schedule, and deploy the new features - Designed analytics framework/dashboards to streamline reporting and analyse impact metrics

Business Intelligence Analyst at Accenture, Aug 2013 - May 2015 · 1 yr 10 mos, Gurugram, Haryana, India, Worked in BI domain on Ab-Initio tool(ETL). The client was Citibank. - Built and enhanced BI/ETL applications (Ab-Initio) for Citibank across 35+ enterprise applications - Authored functional and technical design specs and led unit, integration, and performance testing

Education

Master of Business Administration (M.B.A.), Marketing, Institute of Management Technology, Ghaziabad

Bachelor’s Degree, Computer Science, jaypee institute of information technology