---
title: "Abhinand J - Senior Delivery Engineer in Greater Bengaluru Area | Tal"
description: "Meet Abhinand J, Senior IT / IAM Operations Engineer | Active Directory | Microsoft 365 | Access Management based in Greater Bengaluru Area. AI stack includes claude, gemini, and openai."
image: "https://tal.club/meet/abhinand-j/share-image"
---

# Abhinand J on Tal

## Headline

Senior IT / IAM Operations Engineer \| Active Directory \| Microsoft 365 \| Access Management

## About

IT professional with 12\+ years of experience across enterprise IT operations, technical support and Identity & Access Management\. 5\+ years of experience supporting IAM operations in global environments, with hands\-on experience in Active Directory user and group administration, access provisioning, account management and Microsoft 365 administration\. Experienced with Microsoft 365 licensing, shared mailbox administration, distribution and security groups, user account management, ITSM processes and enterprise access requests\. Currently open to opportunities across IAM Operations, Active Directory Administration, Microsoft 365 Administration, IT Operations and related infrastructure/support roles\.

## Location

Greater Bengaluru Area

## AI stack

claude

gemini

openai

perplexity

ChatGPT

Microsoft Copilot

## Work experience

Senior Delivery Engineer at XTIUM, Apr 2025 \- Mar 2026 · 1 yr, Bengaluru, Karnataka, India, Supporting IAM operations for retail environments, managing end\-to\-end user lifecycle \(Joiner–Mover–Leaver\), access provisioning, and role\-based access control\. Provision and manage user accounts, security groups, distribution lists, shared mailboxes, and Intune service accounts using Microsoft 365 and Active Directory\. Handle store account setups, access changes, and business application access \(SAP Concur, Adyen\) based on predefined SOPs and role\-based entitlements\. Ensure compliance with access control policies, maintain least privilege access, and support store onboarding and relocation activities\.

Senior Engineer at ATSG, Jul 2019 \- Apr 2025 · 5 yrs 10 mos, Progressed from Service Desk and Technology Operations Center \(TOC\) roles into Identity & Access Management\. Managed end\-to\-end Joiner–Mover–Leaver lifecycle across global environments \(NA, EU, APAC\)\. Administered Active Directory users, groups, and permissions, ensuring least privilege access\. Supported Microsoft 365 and Entra ID provisioning, licensing, and access management\. Handled access provisioning and modifications based on defined SOPs and role\-based access requirements\. Created and maintained IAM SOPs and operational documentation\. Prior experience in Service Desk and Technology Operations Center \(TOC\) \(\~1 year 8 months\), handling incident management, system monitoring, and operational support\.

Service Desk Analyst \(Global Service Desk\) at Highstreet IT Solutions India Pvt Ltd, May 2018 \- Jun 2019 · 1 yr 2 mos, Provided technical support to enterprise users, handling incidents and service requests through ITSM tools\. Troubleshot issues related to systems, applications, and user access, ensuring timely resolution within SLA\. Managed ticket lifecycle including logging, tracking, and closure of incidents\. Collaborated with internal teams to resolve issues and maintain service continuity\.

Senior Technical Support Specialist at IBM, Aug 2015 \- Oct 2017 · 2 yrs 3 mos, Provided enterprise\-level technical support for users of National Australia Bank \(NAB\), ensuring timely incident resolution within SLA\. Managed user requests and performed troubleshooting across systems, applications, and access\-related issues\. Logged, tracked, and resolved tickets using standard ITSM processes\. Collaborated with cross\-functional teams to resolve issues and maintain service continuity\. Gained experience working in a global banking environment with a strong focus on service quality and operational efficiency\.

Senior Technical Support Specialist at Infinite Computer Solutions, Sep 2013 \- Oct 2014 · 1 yr 2 mos, Bengaluru, Karnataka, India, Provided technical support to end users, troubleshooting issues related to systems, applications, and basic configurations\. Assisted in diagnosing and resolving technical problems using structured troubleshooting approaches\. Maintained service quality by ensuring timely resolution of issues and clear communication\. Developed foundational skills in customer interaction, problem\-solving, and technical support processes\.

## Education

BCA, Dr\. C\. V\. Raman University, Kota Bilaspur

[View the original profile](https://tal.club/meet/abhinand-j)

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