AI-Enabled Product, Program & GTM Operations | SaaS | Agile & Strategic Communication | CRM & Customer Success | Government, Media & NGO

Bengaluru · Hybrid

Bengaluru · Hybrid

Bengaluru, Karnataka, India

On-site

Bengaluru, Karnataka, India · Hybrid

Bengaluru, Karnataka, India · Hybrid

India

Bengaluru, Karnataka, India

Masters in International Studies, International Relations and Affairs
Christ University, Bangalore

Bachelor of Arts - BA, Political Science and Government
Jagannath Barooah College
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AI-Enabled Product, Program & Operations professional with experience across PMO, Program Management, GTM Operations, Stakeholder Management, and Strategic Execution in fast-paced government, media, NGO, and high-growth ecosystems. Experienced in leading cross-functional execution, optimizing operational workflows, managing institutional stakeholders, and driving scalable delivery systems. At Platform Commons, improved on-time delivery to 97%, increased delivery output by 30%, and led national-scale programme execution through analytics-led process optimization and execution leadership. Skilled in Agile project management, implementation management, operational strategy, CRM workflows, customer success, process optimization, and strategic communication. Proficient with Jira, Confluence, MS Project, Asana, Apollo, Miro, Lovable, and AI-enabled productivity workflows. Interested in building scalable systems, driving execution excellence, and contributing across Product, PMO, Program Management, Implementation, GTM, Operations, and Founder’s Office roles within high-growth and technology-driven organizations.
Bangalore Urban
Associate Consultant & Lead Operations at Platform Commons, Aug 2025 - Present · 10 mos, Bengaluru · Hybrid, • Client and Portfolio Management: Managed key institutional clients while driving end-to-end delivery across functions, ensuring operational efficiency and service quality. • Execution Planning: Deployed 4 standardized operational workflows to optimize execution efficiency and process adherence. • Delivery Precision: Improved on time project delivery to 97% through optimized resource allocation. • Performance and Growth Impact: Drove a 30% increase in delivery output by optimizing execution processes and scaling team capacity, supporting higher client throughput and retention. • Stakeholder and Team Leadership:Led stakeholder engagement across partners and execution teams; scaled the execution team by 50% to support growing demand. • Analytics-Led Execution: Reduced implementation errors by 20% with data-backed decision-making, resulting in faster deployment times and increased client satisfaction, thus improving delivery precision and outcomes. • Profitability and Cost Strategy: Introduced a new expenditure head, converting zero baseline into +10%profitability through structured financial planning. • Event Organization and National scale: Executed 5 TEDx events across India, delivering 400% higher output compared to the organizational benchmark of 1 TEDx event. • Cost Optimisation and Delivery Model Shift: Transitioned delivery from outsourced execution to in-house operations, reducing costs while generating incremental revenue through internal capabilities
Program Manager at Platform Commons, Jul 2024 - Aug 2025 · 1 yr 2 mos, Bengaluru · Hybrid, • Geographic Expansion and Scale: Led national outreach expansion across high-potential and under-served regions, activating student engagement in 6+ new geographies across India. • End-to-End Regional Ownership: Owned the entire Northeast portfolio, delivering 40% of total annual programme sessions (85+ of 211), emerging as the highest-impact regional contributor. • Strategic Partnerships and International Reach: Established cross-border partnerships in Nepal, unlocking large-scale coverage and visibility for the SBI YFI programme through local institutional networks
Freelance Journalist at The Hindu, Jul 2024 - Present · 1 yr 11 mos, Bengaluru, Karnataka, India
Editorial Team at The Hindu, May 2024 - Jun 2024 · 2 mos, On-site
Senior Business Development Manager at AIESEC in India, Jul 2025 - Nov 2025 · 5 mos, Bengaluru, Karnataka, India · Hybrid
Junior Manager Incoming Social Sector at AIESEC in India, Feb 2025 - Jul 2025 · 6 mos, Bengaluru, Karnataka, India · Hybrid
Digital Media Team at The Quint, Jan 2025 - Mar 2025 · 3 mos, India
Research Staff at Centre for Gender and Environment, Jul 2024 - Oct 2024 · 4 mos, Bengaluru, Karnataka, India
Masters in International Studies, International Relations and Affairs, Christ University, Bangalore
Bachelor of Arts - BA, Political Science and Government, Jagannath Barooah College