---
title: "Abhilasha Sharma - Customer Success Executive in Mumbai Metropolitan Region | Tal"
description: "Meet Abhilasha Sharma, Customer Success Executive | SaaS & AdTech | Client Retention | Campaign Strategy & Optimization | Customer Onboarding | Revenue Growth | Stakeholder Management based in Mumbai Metropolitan Region."
image: "https://tal.club/meet/abhilasha-1/share-image"
---

# Abhilasha Sharma on Tal

## Headline

Customer Success Executive \| SaaS & AdTech \| Client Retention \| Campaign Strategy & Optimization \| Customer Onboarding \| Revenue Growth \| Stakeholder Management

## About

I’m a Customer Success professional with 6\+ years of experience, including 4\+ years working across SaaS, AdTech, and customer\-facing business functions, with enterprise Staffing and RPO customers across EMEA and APAC\. In my current role, I manage enterprise customer relationships end\-to\-end, from onboarding and adoption to QBRs/MBRs, renewals, and expansion conversations\. I work closely with senior stakeholders to help them maximise platform value through performance insights, ROI focused discussions, and long\-term success planning\. Over the years, I’ve developed strong experience in driving customer adoption, improving retention, identifying growth opportunities, and building trusted client partnerships\. I regularly collaborate with Sales, Product, and Support teams to improve customer outcomes and ensure a seamless customer experience\. I also bring a strong understanding of programmatic job advertising technology and how data\-driven strategies can support hiring goals at scale\. Before moving into Customer Success, I was a Marketing Specialist, which helped me build a strong foundation in communication, customer engagement, and business strategy\. I enjoy working in fast\-paced, customer\-centric environments where success is measured through long\-term partnerships, customer growth, and measurable business impact\.

## Location

Mumbai Metropolitan Region

## Work experience

Customer Success Executive at Joveo, Jan 2022 \- Present · 4 yrs 6 mos, Remote, • Managed end\-to\-end customer success activities for enterprise accounts within AdTech/SaaS environments • Led campaign setup, optimisation, troubleshooting, and ongoing performance management for client accounts • Partnered with cross\-functional teams to ensure seamless onboarding, implementation, and issue resolution • Built strong client relationships through proactive communication, strategic support, and operational excellence • Supported customer retention and long\-term account growth by driving platform adoption and campaign success • Monitored campaign performance metrics and provided actionable recommendations to improve outcomes • Handled stakeholder coordination across customer, operations, and internal delivery teams

Marketing Specialist at Fushia Studio, Jun 2019 \- Dec 2020 · 1 yr 7 mos, On\-site, Worked on digital marketing and analytics initiatives focused on customer engagement, market research, and content strategy, collaborating closely with internal teams to support business goals\.

## Education

B\.Sc\(H\) Computer Science, Delhi University

Master of Business Administration, ICFAI University

[View the original profile](https://tal.club/meet/abhilasha-1)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/abhilasha-1#person",
      "name": "Abhilasha Sharma",
      "url": "https://tal.club/meet/abhilasha-1",
      "image": "https://tal.club/meet/abhilasha-1/profile-photo.jpg",
      "description": "Meet Abhilasha Sharma, Customer Success Executive | SaaS & AdTech | Client Retention | Campaign Strategy & Optimization | Customer Onboarding | Revenue Growth | Stakeholder Management based in Mumbai Metropolitan Region.",
      "jobTitle": "Customer Success Executive",
      "worksFor": {
        "@type": "Organization",
        "name": "Joveo"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Customer Success Executive"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Mumbai Metropolitan Region"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Delhi University"
        },
        {
          "@type": "EducationalOrganization",
          "name": "ICFAI University"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/abhilasha-1#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/abhilasha-1#webpage",
      "url": "https://tal.club/meet/abhilasha-1",
      "name": "Abhilasha Sharma on Tal",
      "description": "Meet Abhilasha Sharma, Customer Success Executive | SaaS & AdTech | Client Retention | Campaign Strategy & Optimization | Customer Onboarding | Revenue Growth | Stakeholder Management based in Mumbai Metropolitan Region.",
      "dateModified": "2026-07-18T21:40:52.148Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/abhilasha-1#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/abhilasha-1/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/abhilasha-1/profile-photo.jpg",
        "caption": "Abhilasha Sharma profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```