Headline

Customer-focused CCR with expertise in Active Listening and Positive Psychology

About

As a CCR at Admiral Group Plc until February 2026, I supported customer relations through active listening and exceptional service. My role emphasized fostering positive experiences and addressing customer needs effectively. Prior to this, I collaborated with teams at Majorel India and TELUS in customer service and partner support roles. With a Bachelor of Arts in History and Political Science from Delhi University, I integrate academic insights with professional experience to elevate my customer service expertise. Certifications in customer focus and positive psychology reflect my dedication to value-driven experiences.

Location

Delhi

Work experience

CCR at Admiral Group Plc, Jun 2024 - Feb 2026 · 1 yr 9 mos, Gurugram

Partner Support Executive (Booking.com) at Majorel India, Jan 2023 - Dec 2023 · 1 yr, Gurugram, Haryana, India

CSR (Amazon) at TELUS, Jul 2022 - Dec 2022 · 6 mos, Noida, Uttar Pradesh, India

Education

Bachelor of Arts, History and Political Science, Delhi University

12th, Business/Commerce, General, De Paul Senior Secondary School