Headline

Dedicated Professional | Always Learning Hardworking & Passionate About Growth Focused on Building Skills & Experience Simple. Reliable. Results-Driven. Learning Today, Leading Tomorrow Motivated to Grow and Succeed

About

I am a dedicated Customer Care Agent with strong communication skills, emotional intelligence, and a passion for delivering excellent customer experiences. I specialize in resolving customer issues efficiently while maintaining a positive and professional approach. With hands-on experience in CRM systems, MS Office, and KPI-driven performance, I focus on improving customer satisfaction and maintaining quality service standards. My strengths include problem-solving, analytical thinking, and the ability to handle challenging situations with patience and empathy. I am continuously learning and developing my leadership and business skills, with a long-term goal of becoming an entrepreneur. I am particularly interested in understanding customer behavior, business operations, and how great service can drive business success. I am open to opportunities where I can grow, contribute, and build skills that will help me create my own business in the future.

Location

Dewas

Work experience

Customer Care Agent at RELIANCE CORPORATE IT PARK LIMITED, Mar 2024 - Apr 2026 · 2 yrs 2 mos, India

Assistant Part Manager at TVS Motor Company, Jan 2023 - Jul 2025 · 2 yrs 7 mos, India

Parts Professional at TVS Motor Company, Feb 2022 - Jul 2025 · 3 yrs 6 mos, On-site

Crm at Tata Motors, Feb 2022 - Jan 2023 · 1 yr

Commercial Parts Professional at Tata Motors, Jan 2021 - Feb 2022 · 1 yr 2 mos, India

Education

Bachelor of Business Administration - BBA, Accounting and Finance, Vikram University