Handled international customer queries and provided accurate resolutions through voice support. Experienced in customer communication, issue resolution, and maintaining high-quality service standards. • Managed customer interactions professionally and ensured customer satisfaction. • Resolved customer concerns by understanding issues and providing suitable solutions. • Maintained accurate records and updated customer information in internal systems. • Followed process guidelines, quality standards, and productivity targets. • Worked effectively in a fast-paced environment with focus on customer experience and service excellence. Skills: Customer Service | International Voice Process | Communication | Problem Solving | Customer Handling | CRM Tools