---
title: "Abdul Rahman Mohammed - IT Lead - Senior Microsoft Cloud Specialist in Dubai | Tal"
description: "Meet Abdul Rahman Mohammed, IT Manager | Cloud Security & Microsoft Cloud Architect | CISM | Driving Zero Trust, M365 & Azure Transformation Across MENA | IAM & PAM Specialist | Certified M365 & Azure Expert. based in Dubai."
image: "https://tal.club/meet/abdul-rahman-3/share-image"
---

# Abdul Rahman Mohammed on Tal

## Headline

IT Manager \| Cloud Security & Microsoft Cloud Architect \| CISM \| Driving Zero Trust, M365 & Azure Transformation Across MENA \| IAM & PAM Specialist \| Certified M365 & Azure Expert\.

## About

Most organisations do not need more cloud tools — they need someone who can secure them, optimise the spend, and make them actually work\. With 11\+ years of hands\-on experience and a CISM certification, I help organisations build secure, scalable cloud environments that improve security posture, control cost, and support business growth\. I lead IT security and cloud infrastructure for 18 business units across MENA, managing Microsoft 365 and Azure environments for 3,000\+ employees across UAE, KSA, Kuwait, and Egypt\. My exposure: 20\+ projects delivered across MENA, EMEA, APAC, and North America\. Worked on 1000\+ enterpise environments across multi\-geographical region from SME to Enterprise level as a direct Microsoft Technical Consultant from Global Support team\. Alongside enterprise cloud and security responsibilities, I have managed a regional team of 18 Microsoft technical consultants, overseeing solution delivery, critical escalations, enterprise migrations, customer success, and operational excellence across a multi\-country environment\. At Americana Foods, I reduced cybersecurity incidents by 80% through Zero Trust implementation aligned with CIS benchmarks and NIST controls, while also leading secure deployment of Microsoft 365 Copilot with AI governance, executive workshops, and business user enablement\. I have negotiated Microsoft enterprise agreements delivering 20% cost reduction, led Active Directory consolidation and SSO deployment for 3,000\+ users across four countries, and implemented enterprise IAM, MFA, Conditional Access, Privileged Identity Management, and identity governance across multi\-tenant environments\. My core expertise includes Microsoft 365 E5, Azure, Entra ID, Intune, Microsoft Defender MDO, MDE, MDI, Microsoft Purview, Microsoft Sentinel, Zero Trust architecture, IAM/PAM, compliance frameworks, and cloud automation\. I work at the intersection of security, cloud architecture, licensing optimisation, AI governance, and enterprise productivity — translating technical risk into business decisions that leadership teams can act on\. Currently exploring senior IT Security, Cloud Architecture, and Head of IT leadership roles across the GCC and MENA region\.

## Location

Dubai

## Work experience

IT Lead \- Senior Microsoft Cloud Specialist at Americana Foods, Apr 2023 \- Present · 3 yrs 4 mos, Dubai, United Arab Emirates, 🔹 Led Office 365 & Azure solutions for 8 business units across UAE, KSA, Kuwait & Egypt, improving cloud infrastructure and business alignment\. 🔹 Migrated & unified Active Directory for 3,000\+ users, enhancing security with SSO & MFA\. 🔹 Implemented Microsoft 365 Copilot \(AI\) to boost productivity across Word, Excel, Outlook, and Teams\. 🔹 Established governance for Microsoft enterprise agreements, optimizing licensing costs\. 🔹 Automated PowerShell scripting, reducing manual IT workloads by 40%\. 🔹 Integrated SAP, Oracle EBS & SuccessFactors via Azure for seamless SSO authentication\. 🔹 Led Microsoft Teams Telephony & Direct Routing, increasing collaboration by 50%\. 🔹 Enhanced security posture with CIS benchmarks, DLP policies & Intune endpoint management\. 🔹 Certifications 🏆 Microsoft Certified: Enterprise Administrator Expert \(MS\-100, MS\-101\) 🏆 Microsoft Certified: Security Administrator Associate \(MS\-500\) 🏆 Microsoft Copilot for Productivity \(AI\) 🏆 MCSA: Windows Server 2012 R2 🏆 VMware VCP DCV 5\.5 🏆 ITIL V4 Foundations 🔹 Technical Skills ✔ Cloud & IT Infrastructure: Microsoft 365, Azure AD, Hybrid Exchange, SharePoint, Intune ✔ Security & Compliance: MFA, DLP, CIS Benchmarks, Microsoft Defender ✔ Automation & Scripting: PowerShell, Azure Logic Apps ✔ Collaboration & Productivity: Microsoft Teams, Copilot AI, Office 365 Apps ✔ Project & Team Management: IT Governance, Agile, Process Optimization

M365 Enterprise Administrator at Alpha Data, Nov 2022 \- Mar 2023 · 5 mos, On\-site, • Managed onboarding and offboarding processes for 3000 Enterprise M365 users, ensuring seamless transitions\. • Troubleshot and resolved issues across M365 product suite applications, enhancing user experience\. • Collaborated with team members to achieve target results and provide exceptional service\.

M365 Infrastructure & EUC Administrator at Alpha Data, Nov 2021 \- Jan 2023 · 1 yr 3 mos, Abu Dhabi, United Arab Emirates, \- Managing Administration and Collaboration of M365 E5 Tenant for about 200 users\. \- Configuring and managing Azure AD in a hybrid setup\. \- Identity and security management \- Microsoft Endpoint Device Management in Intune\.

Technical Lead \- Microsoft at Gigmo Solutions, Jun 2020 \- Nov 2021 · 1 yr 6 mos, India, M365/O365 Technical Lead for Microsoft CSS Concierge Support\. Managing team of 15 Technical Support Engineers\. Expertise are \- Exchange, SharePoint, OneDrive, Teams, Azure AD Connect, SMTP relays, Outlook, Microsoft Security and Compliance Purview\. \+Review, Manage and drive active and aged cases residing with team members\. \+Ensuring team NSAT / CSAT rating is met with proper CVR ratings\. \+Providing an action plan to aligned engineers on cases with a technical roadblock\. Represent technical roadblock cases/issues within the team to subject matter experts\. \+Review cases from a hygiene and technical perspective and generate reports\. \+Document and report bugs with supporting data to Microsoft SEE and TA\. \+Promote knowledge sharing within the team\.

Microsoft 365 IT Admin Support at Upwork, May 2019 \- Feb 2020 · 10 mos, Project Name: Microsoft Global Enterprise Office 365 Support ================================================ As an MSFT Freelance Engineer, we help our Microsoft Enterprise Customers to Deploy, Configure, Troubleshoot the below Components\. > Exchange Online/On\-Premise\. > ADFS / Cloud Identity Solution > Azure AD Connect Directory Synchronization > Sharepoint Online & Onedrive for Business Administration > Microsoft Teams and Skype for Business Deployment and Configuration > Microsoft Flow / Power Apps > Intune / MDM > Azure Platform Solution: Azure AD, Azure Apps, Azure VM, Azure Networking, Azure Storage, Azure Access Management > Exchange Online Migration: Cut\-Over, Staged, IMAP and Remote Migrations \(Hybrid Deployment\)\. > Deal with system administrators for different organizations across Northern America and Canada\. > Deal with incidents like Office 365 Migration, Active Directory, Mailbox Management, Exchange Online connectivity, Mail flow issues, Compliance Issues, Litigation/Legal holds, etc\. > As a Microsoft Office 365 specialist, we troubleshoot issues with MS Office Installation, Outlook Connectivity to Exchange\. > Troubleshoot Mail flow, Free/Busy, Mailbox Move failures, Hybrid Configuration wizard failures in a logical/systematic manner to ensure a faster resolution and a satisfied customer\.

Senior IT Infrastructure Operations Analyst at Knight Frank, Sep 2018 \- Nov 2019 · 1 yr 3 mos, Mumbai, Maharashtra, India, •Managing Cloud and Infra environment\. • As Senior IT Infrastructure Analyst, Managed VMware VM's, Office 365, Mimecast\. • Working with tools like ServiceNow for Ticket management and monitoring\. • Managing user migration from AD to Office 365, Azure AD Sync issues in a Hybrid environment\. • Monitoring and Managing email queues, daily alert monitoring, health checks of multiple services before business hour and during business hours\. • Managing the IT Infrastructure Operations as lead for the team of 6\. • Working on Scheduled Tasks, managing incidents and catalog tasks\.

## Education

Bachelor of Science \(B\.Sc\.\), Information Technology, University of Mumbai

O level, IGCSE, Ryan International School Mumbai

[View the original profile](https://tal.club/meet/abdul-rahman-3)

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