---
title: "Abdul Khadir - Senior Customer Success Analyst in Bengaluru | Tal"
description: "Meet Abdul Khadir, Senior Customer Success Analyst at PlanSource with expertise in Customer Experience | Customer Success | SAAS | B2B based in Bengaluru. AI stack includes claude, ChatGPT, and Microsoft Copilot."
image: "https://tal.club/meet/abdul-khadir/share-image"
---

# Abdul Khadir on Tal

## Headline

Senior Customer Success Analyst at PlanSource with expertise in Customer Experience \| Customer Success \| SAAS \| B2B

## About

As a Customer Success professional, I thrive at the intersection of empathy, strategy, and growth\. With a proven track record of driving customer retention, product adoption, and account expansion, I’m passionate about turning customer goals into shared wins\. I specialize in building strong relationships, understanding customer needs deeply, and aligning them with business objectives to deliver measurable impact\. Whether it’s onboarding new clients, reducing churn, or collaborating cross\-functionally to solve complex challenges, I bring a proactive, data\-driven, and customer\-first mindset\. 🔹 Experienced in SaaS, B2B, and high\-growth startup environments 🔹 Skilled in managing enterprise and mid\-market accounts 🔹 Strong focus on Net Revenue Retention \(NRR\), CSAT, and product adoption 🔹 Tools: Salesforce, Slack, JIRA I’m always eager to learn, connect, and grow—driven by the belief that when customers succeed, businesses thrive\. Let’s connect\!

## Location

Bengaluru

## AI stack

claude

ChatGPT

Microsoft Copilot

## Work experience

Senior Customer Success Analyst at PlanSource, May 2022 \- Apr 2025 · 3 yrs, Bengaluru, Karnataka, India

Customer Support Specialist at EagleView, Aug 2020 \- Nov 2021 · 1 yr 4 mos, Bengaluru, Karnataka, India

Senior Compliance Associate at AMAZON DEVELOPMENT CENTRE \(INDIA\) PRIVATE LIMITED, Jun 2019 \- Jun 2020 · 1 yr 1 mo, Bengaluru, Karnataka

Associate at Gallagher, May 2013 \- Jun 2015 · 2 yrs 2 mos, Bengaluru, Karnataka

## Education

Bachelor of Business Management, Business, Management, Marketing, and Related Support Services, Seshadripuram Institute of Management Studies

[View the original profile](https://tal.club/meet/abdul-khadir)

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