---
title: "Abdul Aaqib - Technical Support Engineer in Mysore | Tal"
description: "Meet Abdul Aaqib, Technical support Engineer based in Mysore. AI stack includes claude, gemini, and grok."
image: "https://tal.club/meet/abdul-aaqib/share-image"
---

# Abdul Aaqib on Tal

## Headline

Technical support Engineer

## Location

Mysore

## AI stack

claude

gemini

grok

meta

perplexity

## Work experience

Technical Support Engineer at Alstonia Consulting LLP, Sep 2023 \- Present · 3 yrs 3 mos, Mysore, Karnataka, India, Monitoring Servers and Providing L1 Technical Support to technical glitches and issues

Data Center Engineer at Alstonia Consulting LLP, Sep 2023 \- Present · 3 yrs 3 mos, Rebooting or power cycling of equipmentInventory managementReset frozen remote sessionRequests to check physical network connectivityPlug in to a console port for remote management by customerRequests to check the physical LED/ other indicators on the servers & devices\. Send information to respective device owner & follow\-up till get resolutionIssuing gate pass to the vendors and escorting vendors to the cage\.Inward and outward materials and informing the asset team and respective teams as per defined process\.Getting involved in BOM verification and helping vendors for mounting the devices\. Ensure the BOM verification reports in sent to all concerned and maintained with DC team\.Raise calls with DC Service providers for any DC facilities related issues\.Getting the cabling done in DC as requested from respective vendors along with cabling vendor\.Ensuring Datacentre hygiene is maintained\.Updating of rack diagram and updating and maintaining asset inventory\.Reviewing of IMF for any new device movement into the datacenter\.Escalations in case of any DC related issues to respective teams\.Logging calls in case of any amber led indication on any of the devices in the datacenter and involving concerned YBL team\.Maintaining cabling detailsUpdate/Manage inventory, power & data circuits in DCIM tool

Data Center Engineer at Kaizen IT Services Pvt\. Ltd\., Nov 2022 \- Aug 2023 · 10 mos, Requests to check physical network connectivityPlug in to a console port for remote management by customerRequests to check the physical LED/ other indicators on the servers & devices\. Send information to respective device owner & follow\-up till get resolutionIssuing gate pass to the vendors and escorting vendors to the cage\.Inward and outward materials and informing the asset team and respective teams as per defined process\.Getting involved in BOM verification and helping vendors for mounting the devices\. Ensure the BOM verification reports in sent to all concerned and maintained with DC team\.Raise calls with DC Service providers for any DC facilities related issues\.Getting the cabling done in DC as requested from respective vendors along with cabling vendor\.Ensuring Datacentre hygiene is maintained\.Updating of rack diagram and updating and maintaining asset inventory\.Reviewing of IMF for any new device movement into the datacenter\.Escalations in case of any DC related issues to respective teams\.Logging calls in case of any amber led indication on any of the devices in the datacenter and involving concerned YBL team\.Maintaining cabling detailsUpdate/Manage inventory, power & data circuits in DCIM tool

Technical Support Engineer at Probox Infotech PVT LTd, Mar 2022 \- Nov 2022 · 9 mos, Providing telephone and online support to customers experiencing technical issues\. Provided quality troubleshooting with patient step\-by\-step instructions to resolve problems\.Monitored technical team calls to ensure maintenance of technical skills and good customer service\.Conducting PM Activity of all the IT Asset in the branches Providing onsite support to Desktop Laptop and IOT DevicesNew printer installation and configuration

Technical Support Engineer at IMPACT INFOTECH PVT LTD, Oct 2019 \- Jan 2022 · 2 yrs 4 mos, Led team providing telephone and online support to customers experiencing technical issues\. Provided quality troubleshooting with patient step\-by\-step instructions to resolve problems\.Monitored technical team calls to ensure maintenance of technical skills and good customer service\.Tracked and logged all calls for each shift\.Identified problem areas and implemented all necessary training\.Held weekly team meetings and involved staff in planning and decision making\. Collaborated with other departmental leaders

System Engineer at Progressive Infotech Pvt\. Ltd\., Oct 2014 \- Sep 2025 · 11 yrs

## Education

Bachelor of Technology \(BTech\), Visvesvaraya Technological University

Master of Business Administration, Computational Science, Ramaiah polytechnic

[View the original profile](https://tal.club/meet/abdul-aaqib)

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