Headline

Managing operations, building relationships, and driving team productivity.

About

With an MBA specializing in Human Resources Management, I currently serve as a Manager at ICICI Bank. My role involves overseeing a team of nine members to manage accounts payable operations, ensuring efficient processing of domestic and international invoices, and maintaining compliance with vendor payment timelines. Leveraging my expertise in people management, relationship building, and data analysis, I contribute to streamlining processes and enhancing operational efficiency. At ICICI Bank, I actively collaborate with my team to address payment discrepancies, ensure timely resolutions, and improve vendor relationships. My dedication to maintaining accuracy and my ability to manage complex payment operations align with the organization's commitment to operational excellence and customer satisfaction. I aim to bring a solutions-focused approach and foster a collaborative work environment to support the team’s success.

Location

Hyderabad

Work experience

Manager at ICICI Bank, Mar 2019 - Present · 7 yrs 4 mos, Hyderabad

Operations Manager at ICICI Bank, Mar 2019 - Present · 7 yrs 4 mos, Accounts Payable Analyst – P2P (Procure To Pay). Handle a Team of 9 members and process the payments for Courier dispatching vendors and payments to printing vendors. Domestic and International invoices processing. Checking the bill details submitted by vendors like Count, Weight and rate based on products like secured or unsecured. Prepare MIS on Daily basis. Take the necessary supporting documents from vendor if any discrepancy in bills. Download the penalty from system generated report and charges accordingly for the better performance from Couriers which implicates the better service to Customers. Bills checking and payments done through SAP Application. Payments to MSMED Vendors within TAT. Maintain the data of the Vendor bills on a daily basis. Prepare the Provisions on monthly basis. Solve the GST queries of the Vendors while filing the GST of their invoices. Analyze the volumes of Courier Vendors on monthly basis. Process the Speed Post Vendor bills on a same month. Prepare team productivity on a daily basis.

Banker at Intelenet Global Services – (Axis Bank), Sep 2016 - Feb 2019 · 2 yrs 6 mos, Account Opening (Savings Account & Current Account pre-verification, post Verification). Provide timely and effectively support to our customers as per service Level agreements with a friendly and helpful manner. Maintain monthly MIS. Handled many customer’s queries by providing best service. I am very much capable of convincing the customers while generating the business of CASA or any other products. Give updates to the Customers whatever the bank provide the special offers.

Education

Master of Business Administration, Human Resources Management/Personnel Administration, General, MCA

Bachelor of Business Administration, kurnool