---
title: "Aayush Aayush - Product Owner in Bengaluru | Tal"
description: "Meet Aayush Aayush, Product Owner | Driving Digital Transformation & Customer Experience | MBA (PGPM’23), Great Lakes | Alumni Committee – GLIM | KIIT University based in Bengaluru. AI stack includes claude code, codex, and gemini."
image: "https://tal.club/meet/aayush-aayush/share-image"
---

# Aayush Aayush on Tal

## Headline

Product Owner \| Driving Digital Transformation & Customer Experience \| MBA \(PGPM’23\), Great Lakes \| Alumni Committee – GLIM \| KIIT University

## About

Highly motivated and result oriented professional with a successful and consistent track record of achieving high quality deliverables while exhibiting strong analytical & problem\-solving skills\.

## Location

Bengaluru

## AI stack

claude code

codex

gemini

openai

ChatGPT

Microsoft Copilot

## Work experience

Product Owner at Accenture, Jul 2023 \- Present · 3 yrs 4 mos, Bengaluru, Karnataka, India, Product Strategy & Ownership: Own and prioritize the backlog across 3 enterprise applications, translating business needs and customer pain points into epics, features, user stories, and acceptance criteria\. Agile Delivery & Leadership: Coordinate 2 Agile teams with 19 members, driving PI planning, backlog refinement, dependency management, and release readiness; supported 13 PIs, 26 monthly releases, and 25\+ features\. Customer Experience: Supported modernization of US and Canada digital claims journeys, serving 1M\+ visits and claim filings with a reported CSAT of 4\.2/5\. API Resilience: Drove implementation of API error\-handling and retry mechanisms to improve application reliability and reduce claims\-submission failures\. Content Architecture: Led content migration to configuration files across 6 modules and English, French, and Spanish, enabling fallback content during API outages and supporting transition away from AEM\. Digital Product Innovation: Conceptualized and delivered damage\-photo uploads, enabling customers to submit visual evidence during claim filing\. AI\-Powered Capabilities: Drove AI\-assisted claims notes and AI\-powered damage\-photo comparison, matching delivery\-condition images with customer\-submitted evidence to support claims assessment\. Product Analytics: Led interaction tagging and analytics dashboard delivery to track engagement, time spent, and abandonment points, identifying journey friction and optimization opportunities\. Voice of Customer: Delivered contextual feedback questionnaires across successful filings, interrupted journeys, and subsequent logins to capture customer sentiment and inform product improvements\. Production Quality & Security: Improved application reliability through monitoring, alerting, real\-user monitoring, defect resolution, and remediation of critical and code\-related vulnerabilities across 3 applications\.

Senior Member: Alumni Committee at Great Lakes Institute of Management Gurgaon, Aug 2022 \- Jul 2023 · 1 yr, Gurugram, Haryana, India

Application Development Analyst at Accenture, Jun 2019 \- Jun 2022 · 3 yrs 1 mo, Bengaluru, Karnataka, India, Pfizer \| Product Master Data Management • Team leadership & SME ownership: Served as team lead and subject matter expert for Product Master Data Management supporting North America and Europe, coordinating a team of 5\. • Workflow automation: Partnered with business stakeholders to prioritize and implement automation, reducing manual effort by approximately 70% and saving 15\+ person\-hours per week\. • Data quality & release support: Supported product master\-data stewardship, hierarchy management, data quality, business\-driven enhancements, testing, migration, production validation and data publishing\.

Associate Software Engineer at Accenture, Jun 2019 \- Jun 2021 · 2 yrs 1 mo, Bengaluru, Karnataka, India

## Education

MBA, Great Lakes Institute of Management Gurgaon

Bachelor of Technology \- BTech, Electronics & Telecommunication Engineering, kiit university

[View the original profile](https://tal.club/meet/aayush-aayush)

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