---
title: "Aaqib Kirmani - Marketing Specialist in Jammu & Kashmir | Tal"
description: "Meet Aaqib Kirmani, Operations Leader | Risk & Compliance Specialist | Fintech & Cryptocurrency | AML/KYC Specialist | Customer Sales & Service Expert | MBA based in Jammu & Kashmir."
image: "https://tal.club/meet/aaqib/share-image"
---

# Aaqib Kirmani on Tal

## Headline

Operations Leader \| Risk & Compliance Specialist \| Fintech & Cryptocurrency \| AML/KYC Specialist \| Customer Sales & Service Expert \| MBA

## About

Operations Leader \| Risk & Compliance Specialist \| Fintech, Crypto & US Mortgage \| Customer Sales & Service Expert Dynamic, results\-driven Operations Manager with over 8\+ years of cross\-functional expertise driving operational excellence, risk mitigation, and strategic growth\. Proven track record across high\-stakes industries, including Fintech, Cryptocurrency, US Mortgage & Credit Underwriting, Banking, and E\-Commerce\.Expertise lies at the intersection of process optimization, regulatory compliance, and scalable business strategy\. I excel at building robust internal frameworks, managing complex cross\-border escalations, and leading high\-performing teams to safeguard assets while maximizing B2B and B2C operational efficiency\. Core Areas of Expertise: Operations Leadership: Process Optimization, Team Management, Scale & Efficiency, Escalations Management\. Risk & Compliance: AML/KYC Frameworks, Risk Management, Credit & U\.S\. Mortgage Underwriting\. Strategic Growth: B2B/B2C Transactions, Business Development, Market Research, Sales Strategy\. 🎓 MBA in IT\-Operations & Marketing — Amity University

## Location

Jammu & Kashmir

## Work experience

Marketing Specialist at Freelance, Dec 2025 \- Present · 8 mos, Remote, Marketing and Business Development, E\-commerce, Helping startups to do better, Vendor Operations, Customer Service

Customer Service SME at Belong, Apr 2024 \- Dec 2025 · 1 yr 9 mos, India, Telecommunications and Technical Support, Quality Audits, Customer service, Sales and Service, Chat and email Support, Escalations Management and Customer Retention

Escalation Manager at CoinSwitch, Dec 2021 \- Aug 2023 · 1 yr 9 mos, India, Cryptocurrency Servicing, Customer Service and Escalations Management

Senior Fulfilment Expert at Swiggy, Feb 2019 \- Dec 2021 · 2 yrs 11 mos, India, Customer Service, Social Media Escalations, FSSAI, Instamart, Swiggy Go and Swiggy Stores, Quality audit for food Services

Relocation at Career Break, Nov 2014 \- Jan 2019 · 4 yrs 3 mos, Srinagar, Jammu & Kashmir, Career Break and was supporting my own Family Business

## Education

Master of Business Administration \(MBA\), Business Administration, amity University

BCA, Computer Science, Caset College of Computer Science

[View the original profile](https://tal.club/meet/aaqib)

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