---
title: "Aanshi Mat - Customer Success Manager in Bengaluru | Tal"
description: "Meet Aanshi Mat, -- based in Bengaluru."
image: "https://tal.club/meet/aanshi-mat/share-image"
---

# Aanshi Mat on Tal

## Headline

\-\-

## Location

Bengaluru

## Work experience

Customer Success Manager at Transil Inc\., Jun 2023 \- May 2026 · 3 yrs, Hubi Dharwad, • Managed client communication and resolved queries in a timely manner • Managed day\-to\-day relationships across key client accounts and external stakeholders, resolving system queries promptly to sustain a 4\.8/5 customer satisfaction score\. • Tracked order lifecycle, delivery timelines, and handled client follow\-ups • Helped over 15\+ enterprise B2B clients transition their operational data from manual spreadsheets onto our platform smoothly with zero data loss\. • Generated basic reports on order status, delays, and customer feedback • Applied a data\-driven approach to improve customer experience and service efficiency • Worked closely with client operations teams post\-onboarding, driving platform adoption to increase weekly software usage by 35% and maintain a 95% client retention rate\.

Senior Consultant at MarketStar India \(Regalix\), Dec 2021 \- May 2023 · 1 yr 6 mos, Perform Quality assurance checks to ensure that the campaigns are set up correctly\. Reporting Monitor and Reported performance frequently\. Maintain proactive communications regarding campaign launch status with clients and assist in timely launch\. Ensuring to train the new joiners\.

Customer Success Consultant at MarketStar India \(Regalix\), Dec 2021 \- May 2023 · 1 yr 6 mos, ●​ Managed customer communication and account coordination for Google Ads clients across US and UK markets\. ●​ Worked closely with customers to understand campaign goals, resolve concerns, and improve overall client experience\. ●​ Coordinated with internal teams to ensure timely execution, issue resolution, and delivery of client requirements\. ●​ Supported customer retention through proactive follow\-ups, relationship management, and service support\. ●​ Assisted clients with Google Ads–related queries, performance discussions, and operational support\. ●​ Maintained workflow updates, reports, and customer interactions using Salesforce and internal CRM tools\. ●​ Handled escalations and ensured SLA\-driven resolution with strong focus on customer satisfaction\. ●​ Collaborated cross\-functionally with operations and support teams to improve service quality and account performance\.

Assistant Sales Customer Support at OLA FINANCIAL SERVICES\., Dec 2019 \- Sep 2020 · 10 mos, Bengaluru, Assisted customers with product queries, resolve problems and service delivery\.

Advisor \(customer suppoy & Success\) at \[24\]7\.ai, Apr 2019 \- Dec 2019 · 9 mos, Bengaluru, Handled customer queries, complaints and escalations with a solution oriented approach

## Education

Bachelor's Degree, Information Technology, SKSVMA PU College

Bachelor of Engineering, Computer Engineering, NGEF \(Hubli\) Ltd

[View the original profile](https://tal.club/meet/aanshi-mat)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/aanshi-mat#person",
      "name": "Aanshi Mat",
      "url": "https://tal.club/meet/aanshi-mat",
      "image": "https://tal.club/meet/aanshi-mat/profile-photo.jpg",
      "description": "Meet Aanshi Mat, -- based in Bengaluru.",
      "jobTitle": "Customer Success Manager",
      "worksFor": {
        "@type": "Organization",
        "name": "Transil Inc."
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Customer Success Manager"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Bengaluru"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "SKSVMA PU College"
        },
        {
          "@type": "EducationalOrganization",
          "name": "NGEF (Hubli) Ltd"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/aanshi-mat#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/aanshi-mat#webpage",
      "url": "https://tal.club/meet/aanshi-mat",
      "name": "Aanshi Mat on Tal",
      "description": "Meet Aanshi Mat, -- based in Bengaluru.",
      "dateModified": "2026-06-10T13:56:04.386Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/aanshi-mat#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/aanshi-mat/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/aanshi-mat/profile-photo.jpg",
        "caption": "Aanshi Mat profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```