Headline

Product Specialist | SaaS | Customer Success Engineering | APIs, Webhooks & Integrations | Automation & Solution Design | Technical Troubleshooting | Voice AI | LLM | Building Voice AI Agent

About

Professional Experience: Product Specialist at Freshworks - Joined Freshworks and currently in production. - Assist in resolving customer queries and providing effective solutions. - Focused on quickly understanding and improving product functionalities. Last Worked As Customer Success at LeadSquared - Gained insights into customer needs and product usage. - Helped clients streamline team processes using SaaS products. - Improved customer satisfaction through tailored support. Interests and Skills: Product Learning - Passionate about acquiring new product knowledge. - Interested in understanding product ecosystems and their applications. Solutioning - Skilled in identifying and implementing effective solutions. - Proficient in customizing products to meet customer needs. Product Thinking - Focused on strategic product management and development. - Conceptualizing product improvements and innovations. - Enhancing user experience and driving product success. Open to discussing product management, innovative solutions, or collaboration opportunities!

Location

Bengaluru

AI stack

claude code

gemini

ChatGPT

ChatGPT Images

Work experience

Product Support Specialist at gnani.ai, Jun 2026 - Present · 4 mos, Bengaluru

Product Specialist at Freshworks, May 2024 - Jun 2026 · 2 yrs 2 mos, Bengaluru

Customer Success Executive at LeadSquared, Sep 2022 - May 2024 · 1 yr 9 mos, Greater Bengaluru Area

Customer Success at LeadSquared, Jun 2022 - Sep 2022 · 4 mos, Bengaluru, Karnataka, India

Sales Executive at LeadSquared, May 2022 - May 2022 · 1 mo, Greater Bengaluru Area

RPA Developer at Valenta, Feb 2022 - May 2022 · 4 mos, Greater Bengaluru Area, UiPath Studio: UiPath Studio is a tool that enables users to design and build automation workflows using a visual, drag-and-drop interface. UiPath Orchestrator: UiPath Orchestrator is a centralized platform that enables users to manage, monitor, and deploy their automation workflows across multiple machines and systems. UiPath Robots: UiPath Robots are software bots that execute the automation workflows created in UiPath Studio. UiPath AI Fabric: UiPath AI Fabric is a platform that enables users to build, deploy, and manage their AI models within the UiPath ecosystem. UiPath Apps: UiPath Apps is a low-code platform that enables users to build custom business applications without the need for extensive coding. UiPath Test Suite: UiPath Test Suite is a testing automation platform that enables users to test their UiPath automation workflows and ensure they are running correctly.

Co-Founder at WORAlliance, Aug 2021 - Jun 2024 · 2 yrs 11 mos, Bengaluru

Education

Bachelor's degree, Computer Science, Reva University

Diploma in Computer science and engineering, Computer Science, Government polytechnic Chintamani