---
title: "Aakash Bhavarkar - Package app Development Senior Analyst in Indore | Tal"
description: "Meet Aakash Bhavarkar, AI Agent Developer | n8n Automation | WhatsApp AI + OpenAI | Built CX Automation Systems | Reducing AHT, Boosting FCR & Conversions based in Indore. AI stack includes anthropic apis, antigravity, and claude code. Explore public work links including github."
image: "https://tal.club/meet/aakash-bhavarkar/share-image"
---

# Aakash Bhavarkar on Tal

## Headline

AI Agent Developer \| n8n Automation \| WhatsApp AI \+ OpenAI \| Built CX Automation Systems \| Reducing AHT, Boosting FCR & Conversions

## About

I build AI agents that automate customer support, lead qualification, and demo booking using n8n, WhatsApp API, and OpenAI\. At Reliance Jio, I reduced AHT by 14% and achieved 98% FCR by optimizing workflows\. I specialize in turning manual operations into AI\-driven systems that scale\. Tech stack: n8n, OpenAI, WhatsApp API, SQL, Google APIs, RAG Open to AI Automation / AI Agent roles\. Let’s connect\.

## Location

Indore

## AI stack

anthropic apis

antigravity

claude code

codex

gemini

n8n

## Work experience

Package app Development Senior Analyst at Accenture, Jul 2026 \- Present · 2 mo, Bangalore

Technical Support Executive at Reliance Industries Limited, Nov 2023 \- Jun 2026 · 2 yrs 8 mos, Pune District, Decreased Average Handling Time by 14% through streamlined workflows, standardized scripts, and data\-driven automation Achieved 98% first\-contact issue resolution through swift diagnosis of hardware/software problems, efficient troubleshooting of internet connectivity, and advanced diagnostic tools Reduced Network Outages by 20% through proactive monitoring, preventive maintenance, and collaborative analysis with infrastructure teams for rapid issue resolution

Data Analyst at Startek, Jul 2021 \- Aug 2023 · 2 yrs 2 mos, Lucknow, Uttar Pradesh, India, Increased CSAT from 71% to 79% in one week by implementing new conversational strategies with customers which was an insight by analysing customer feedback using Pareto analysis in Excel A 5% improvement in email and chat compliance was achieved by implementing quality team insights after analyzing 15 parameters of customer agent conversations using Excel and SQL Decreased FRT by 37\.5%, from 8 to 5 seconds, with an optimized escalation workflow and data\-driven ticket prioritization, enhancing responsiveness and efficiency Led team performance by implementing training and communication changes, resulting in an 11% improvement in team performance across all key performance indicators Was recognized as the month's top\-performing employee

Associate at Teleperformance, Jul 2019 \- Jun 2021 · 2 yrs, Indore, Madhya Pradesh, India, Increased customer experience from 87% to 92% by monitoring CSAT scores, investing in training, and adopting technology\. Tracked metrics, and pursued continuous learning Achieved a consistent average of 98% for call delivery\. Implemented new rapport\-building words and expedited issue resolution, resulting in effective utilization and a substantial enhancement of the perfect call delivery rate\. Exceeded 72% target resolution rate by 13% through targeted training, words use, and meticulous tracking\. Employed new training, rapport\-building words, progress tracking, and teamwork Achieved a 10% reduction\. Implemented rewards for agents meeting/exceeding KPIs—awarding certificates of appreciation\. Enhanced motivation, efficiency, and prompt issue resolution among agents\. Improved by 10%\. As a team leader, I crafted a training program, patiently explaining its benefits to hesitant agents \(84%\) within 1 month\. Result: Enhanced customer satisfaction through better\-equipped agents\. Increased by 9%\. As a team leader, I established weekly reviews with positive reinforcement \(70%\), fostering agent motivation and exceptional service provision\. Decreased AHT by 10% within 15 days\. As a team leader, I introduced rewards for KPI achievers \(310 sec\), driving efficiency and swift issue resolution\.

## Education

Master of Business Administration \- MBA, Business analyst, Sanghvi Institute of Mnanagement & Science

Bachelor of Engineering, Automobile Engineering, Shri Vaishnav Institute of Technology and Science, Indore

## Public links

- github: https://github\.com/bhavarkar

[View the original profile](https://tal.club/meet/aakash-bhavarkar)

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