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Aakanksha Thakur

Attended Shadan College Of Engineering And Technology

Hyderabad

< 1 year of work experience

Sutherland
Mar 20245 mosJul 2024

- Aided more than 100 customers daily in resolving inquiries and issues, achieving a satisfaction rate of over 90% - Generated comprehensive reports on customer feedback and service performance, resulting in a 15% enhancement in overall customer satisfaction

Education

Mahatma Gandhi Institute of technology

Bachelor of Science, Computational Science

Mahatma Gandhi Institute of technology

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Headline

Attended Shadan College Of Engineering And Technology

Location

Hyderabad

Work experience

Customer Service Specialist at Sutherland, Mar 2024 - Jul 2024 · 5 mos, - Aided more than 100 customers daily in resolving inquiries and issues, achieving a satisfaction rate of over 90% - Generated comprehensive reports on customer feedback and service performance, resulting in a 15% enhancement in overall customer satisfaction

Education

Bachelor of Science, Computational Science, Mahatma Gandhi Institute of technology

Aakanksha Thakur - Customer Service Specialist in Hyderabad | Tal