---
title: "Aadil Chaudhary - Deputy General Manager in Pune City | Tal"
description: "Meet Aadil Chaudhary, Deputy General Manager based in Pune City."
image: "https://tal.club/meet/aadil/share-image"
---

# Aadil Chaudhary on Tal

## Headline

Deputy General Manager

## About

Experienced Operations Professional with a demonstrated history of working in the Information Technology and Services industry\. Skilled in Service Delivery, Service\-Level Agreements \(SLA\), Customer Relationship Management \(CRM\), Transition Management, Offshoring, and Workforce Management

## Location

Pune City

## Work experience

Deputy General Manager at XBP Asia, Apr 2026 \- Present · 3 mos, Pune City

Senior Director Business Affairs at XBP Europe, Oct 2024 \- Mar 2026 · 1 yr 6 mos, Berlin, Germany, As Senior Director of Busines affairs I am responsible for overseeing and enhancing the overall customer journey, ensuring exceptional service and satisfaction at every touchpoint\. The role involves strategic planning, team leadership, and collaboration across departments to align customer\-focused initiatives with organizational goals\. Key responsibilities typically include: 1\. Strategy Development 2\. Leadership and Team Management 3\. Data Analysis and Insights 4\. Cross\-Functional Collaboration 5\. Process Optimization 6\. Advocacy and Relationship Management This role plays a crucial role in ensuring that customers remain at the heart of the company’s strategy, ultimately driving growth and success\.

Deputy General Manager at Exela Technologies, Aug 2023 \- Sep 2024 · 1 yr 2 mos, Pune, Maharashtra, India, Site Lead and Deputy General Manger looking after multiple FTS, Healthcare and Collections projects\. The projects are spread over US and EMEA geographies\. I am supported by 900 strong dedicated workforce in Hybrid roles\.

Assistant General Manager at Exela Technologies, May 2021 \- Sep 2023 · 2 yrs 5 mos, Pune, Maharashtra, India, Managing Service Delivery over multiple locations in EMEA and US in Financial Transaction Processing, Payment investigations, Healthcare and Mortgage Domains\. Driving Automation and Process excellence to bring value to our customers and company\.

Senior Manager at Exela Technologies, Sep 2016 \- Oct 2021 · 5 yrs 2 mos, Pune, Maharashtra, India, Managing a team of \~400\+ FTE to deliver SLAs for operations in US, UK, Sweden, France, Netherlands, Austria and Germany\. Responsible for Operations Management, Cost Management /Improvement Initiatives, Transitions and implementation of newly won contracts\.

Team Operations Manager at Tech Mahindra Business Services, Feb 2011 \- Aug 2014 · 3 yrs 7 mos, Pune Area, India

Campaign Lead at Hutchison 3G, Nov 2010 \- Jan 2012 · 1 yr 3 mos, Leading Customer Experience Campaign to Improve Soft Skills and information Delivery

Team Leader at Hutchison 3G, Sep 2008 \- Oct 2010 · 2 yrs 2 mos

## Education

B\.Com, Commerce with a Management Major, MMK College of Commerce and Economics

B\.Com, Commerce with a Management Major, University of Mumbai

[View the original profile](https://tal.club/meet/aadil)

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