Aadhya Dhingra
Seeking new opportunities
Bengaluru
4+ years of work experience
Oct 202311 moSep 2024
Bengaluru, Karnataka, India
•Established the system to track key performance metrics of the team and support data driven decisions.
•Served as the Point of Contact (PoC) between the Whatsapp and Central Analytics team.
•Boosted average ticket size for Term and Health insurance by 24% through strategic nudges and improved chat effectiveness.
•Streamlined the Customer reviews system and helped scale reviews across Google, Linkedin and Twitter to 10,000+ by encouraging feedback and streamlining post-service interactions.
Apr 20236 mosSep 2023
Feb 20221 yr 2 mosMar 2023
•Effectively resolved customers' concerns and simplified complex policy information into easy-to-understand language, and used a consultative approach to suggest plans.
•Earned ‘Top Advisor’ badge for consistently performing well and going above and beyond with clients.
Jan 20203 mosMar 2020
Gurgaon, India
•Operated the EY India Alumni Portal, managed registration processes and supported smooth onboarding for alumni across the network.
Feb 20193 mosApr 2019
New Delhi Area, India
Aug 20171 yr 9 mosApr 2019
Aadhya’s AI Stack
Education
CFA L1 cleared, Finance
CFA institute
20202020
Bachelor's degree, Business/Commerce, General
Delhi University
20173 yrs2020
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