AI Engineer | Agentic AI | Machine Learning

India

Gurugram

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India
Bachelor of Science - BS, Mathematics and Computer Science
Mother Theresa Degree College
Intermediate Education, Mathematics
NRI Academy
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Graduated with a Bachelor of Science in Mathematics and Computer Science from Mother Theresa Degree College, complemented by a Postgraduate Certification in Data Analytics from Imarticus Learning. Skilled in data analysis tools like Pandas, Tableau, and Microsoft Power BI. As a Relationship Manager at NoBroker.com, contributed to customer engagement strategies by analyzing client data, leveraging predictive analysis, and optimizing processes for better retention. Previous experience as a Service Associate at Teleperformance included identifying trends through customer feedback and data, enabling improved service solutions and customer satisfaction.
Bengaluru
Gen AI Engineer at Leafy Creatives, Jan 2026 - Present · 4 mos, India
Retainer at Leafy Creatives, Jul 2025 - Jan 2026 · 7 mos, Gurugram
Relationship Manager at NoBroker.com, Apr 2024 - Jun 2024 · 3 mos, Bengaluru, Karnataka, India, Data-Driven Client Strategies: Analyzed client data to develop personalized strategies that improved client engagement and retention, resulting in higher satisfaction and loyalty. Predictive Analysis: Utilized client behavior data to predict future needs and proactively offer solutions, increasing cross-selling and upselling opportunities. Customer Segmentation: Applied data analysis techniques to segment clients based on behavior, preferences, and potential value, allowing for more targeted and effective relationship management. Reporting and Insights: Generated regular reports on client interactions and performance metrics, providing actionable insights to senior management to drive strategic decisions. Process Optimization: Identified inefficiencies in client management processes through data analysis, leading to the implementation of more efficient workflows and improved client outcomes. Risk Management: Leveraged data to assess and mitigate risks associated with client portfolios, ensuring stability and growth in client relationships.
Service Associate at Teleperformance, Apr 2022 - Feb 2024 · 1 yr 11 mos, Bengaluru, Karnataka, India, Data-Driven Decision Making: Analyzed customer feedback and call data to identify trends and common issues, leading to process improvements and enhanced customer satisfaction. Problem Solving: Used data from customer interactions to inform and optimize resolutions, reducing average handling time and increasing customer retention. Communication: Effectively communicated data-driven insights and trends to the team, aiding in the development of targeted customer service strategies. Customer Insights: Collected and interpreted customer data to support marketing and sales teams in understanding customer needs, contributing to a data-informed approach to customer engagement.
Bachelor of Science - BS, Mathematics and Computer Science, Mother Theresa Degree College
Intermediate Education, Mathematics, NRI Academy